October 14, 2025
Monday: 8:00 A.M.- 4:30 P.M.
Tuesday: 8:00 A.M.- 4:30 P.M.
Wednesday: 8:00 A.M.- 4:30 P.M.
Thursday: CLOSED
Friday: 8:00 A.M.- 12:00 P.M.
For questions, Concerns, Non-Emergencies:
Call 828-453-8611
or
Email ellenboroncwater@outlook.com or ellenboronc.clerk@outlook.com
*** AFTER HOURS WATER RELATED EMERGENCIES ONLY ***
Call (828) 289-7879
Late Fee:
Past Due accounts must be paid before 5:00 P.M. on the 24th of every month in order to not receive a $15.00 Late Fee Charge. Please add $15.00 to any payments made after this due date.
IF YOU ARE CUT-OFF FOR NONPAYMENT TWICE WITHIN A 12 MONTH PERIOD, AN ADDITIONAL FEE OF $200.00 WILL BE REQUIRED BEFORE YOUR WATER IS TURNED BACK ON.
June 27, 2024
Water Rate Changes FY 24-25
On June 27th 2024 the Board of Aldermen voted to raise the Water Rates for 2024-2025 Year due to The Town of Forest City increasing the Bulk water Rates.
System rates are determined by the wholesale rate of purchased water from the supplier, the Town of Forest City Water System. The rates are set in order to provide proper return to payback the cost of wholesale water, funding for maintenance and general up-keep of the system.
The rates are reviewed on an annual basis and are subject to increase.
Rates that have changed are listed below all other rate remain the same:
| |
|
WATER and SEWER MONTHLY
|
RATES
|
New Rates
|
Increased
|
| |
|
Basic Monthly Inside Town Limits Water Rate
|
$ 15.50
|
$16.00
|
$0.50
|
|
Eff. Date
|
June 27, 2024
|
Additional Water Usage (per thousand after the first 2000)
|
$ 7.75
|
$8.00
|
$0.25
|
|
Eff. Date
|
June 27, 2024
|
Basic Monthly inside Town Limits Commercial Water Rate
|
$ 23.25
|
$24.00
|
$0.75
|
|
Eff. Date
|
June 27, 2024
|
Additional Water Usage (per thousand after the first 3000)
|
$ 7.75
|
$8.50
|
$0.75
|
|
Eff. Date
|
June 27, 2024
|
Basic Monthly Outside Town Limit Rate
|
$ 29.80
|
$31.50
|
$1.70
|
|
Eff. Date
|
June 27, 2024
|
Additional Water Usage (per thousand after the first 3,000 gallons)
|
$ 9.90
|
$10.50
|
$0.60
|
July 11, 2022
Online bill payment is now available!
To make a payment, use the link below.
https://swipesimple.com/links/lnk_4ec0717b
For customers who have multiple accounts, you will need to do each account individually when paying online.
For assistance during normal business hours, you can reach customer service at 828.453.8611
March 25, 2022
Your 2022 Consumer Confidence Report (CCR) is now available on-line.Click Here for the link. If you prefer a paper copy, please call Townhall at 828 453-8611.
